No Refund Policy — Lasak Technologies
General Policy
All sales of CRM software, SaaS subscriptions, and digital services by Lasak Technologies are final. No refunds will be issued for purchases or renewals under any circumstances, except where expressly required by law.
Scope
This policy applies to all software licenses, subscription plans, custom development work, support services, and training courses purchased from Lasak Technologies, through the website or by direct agreement.
Exceptions
Refunds will only be considered if:
- A product or service is not delivered as described and the issue is not resolved within 15 days of complaint.
- Required by Indian consumer protection or e-commerce law.
Non-Refundable Scenarios
No refunds are provided for:
- User dissatisfaction after service activation.
- Change of mind or voluntary cancellation.
- Partially used subscription periods, setup fees, or customizations rendered.
- Technical failures due to force majeure events.
Legal Compliance
This policy complies with all applicable Indian consumer protection laws. In the event local law mandates a refund, such requests will be processed strictly under legal guidelines.
Contact
For questions related to billing or eligibility for rare exceptions, contact:
Email: finance@lasak.in
Phone: +91 88708 42929
Policy Updates
Lasak Technologies reserves the right to amend this policy at any time. Updated terms will be published on the website. Ongoing usage of services implies acceptance of the latest policy.